Our Story

Melding Business Technologies LLC: Transforming IT Challenges into Strategic Opportunities At Melding Business Technologies LLC, every IT challenge presents a strategic opportunity for innovation, efficiency, and growth. Specializing in project management, process architecting, ITIL, and organizational change management, we are dedicated to guiding federal agencies and defense-related organizations through the complexities of IT transformation. Our approach combines evidence-based management with deep industry expertise to deliver customized solutions that meet each client's unique needs.

Why Choose MBT?

Client-Centric Solutions: Our guiding principle focuses on the client’s needs first. We offer tailored consulting that addresses your specific challenges, ensuring our solutions align with your strategic goals.

Rapid, Reliable Results: With a proven track record of establishing and staffing critical IT frameworks like the Service Operations Service Management Office (SOSMO) and implementing complex ServiceNow architectures within tight deadlines, we guarantee both solutions and success.

Evidence-Based Management: We leverage data, empirical evidence, and scientific methods to inform all decision-making processes, ensuring that your investments in IT consulting are grounded in reliability and geared towards measurable outcomes.

Expertise in Compliance and Quality Assurance: Our experience leading organizations through ISO 20K audits and CMMI Level 3 registration reflects our commitment to quality, compliance, and excellence in every project we undertake.

Commitment to Continuous Improvement: We don’t just implement solutions; we ensure they evolve with your organization. Our emphasis on continuous improvement and risk mitigation prepares your organization to adapt to change effectively and efficiently.

Our Promise to You

We promise to be your trusted partner in navigating the IT landscape, transforming challenges into opportunities for growth and innovation. Our team of experts is dedicated to delivering the solutions, strategic insights, and operational excellence you need to achieve your mission and exceed your goals.

Our Founder/CEO

Dr. Troy Joyner

Founder/CEO

Dr. Troy Joyner is the visionary founder of Melding Business Technologies LLC (MBT), a firm that epitomizes innovation, excellence, and the transformative power of IT consulting. With over 35 years of experience in the IT field, Dr. Joyner's career is a testament to a lifelong commitment to IT project success, marked by significant roles across the military, contractor positions, and federal civilian service. His journey in the IT arena is distinguished by a profound understanding of the complexities and challenges inherent in technology and project management, underscored by his notable achievements and contributions to the field.

Dr. Joyner's academic prowess is evident in his dissertation, "Critical Success Factors Impact on Cloud Enterprise Resource Planning Project Success: A Correlational Study," which has provided valuable insights into the factors driving project success in IT. This scholarly work complements his practical experience, offering a solid foundation for the principles MBT stands on today.

An esteemed member of the IT community, Dr. Joyner has contributed as an article reviewer for the Academy of Management annual meeting symposiums and served as a co-editor for a regional publication. His expertise and dedication to IT service excellence were recognized when he led an organization through an ISO 20000 certification, a testament to his capability to elevate IT service management standards.

Beyond his professional endeavors, Dr. Joyner is a PeopleCert/Axelos Beta tester for an ITIL 4 practice guide, showcasing his commitment to advancing ITIL practices. His passion for IT project success is paralleled by his personal dedication to sprint triathlon training, reflecting his belief in continuous improvement and resilience.

Holding ITIL 4 Managing Professional and Project Management Professional Certifications, Dr. Joyner embodies the spirit of leadership, innovation, and the relentless pursuit of excellence. At MBT, he continues to inspire change, drive success in IT projects, and mentor the next generation of IT leaders.